Trigger an outbout API when a lead is added to the system
Go to the Settings>Advanced page and scroll down to find the "New Lead Outbound Webhooks" field.
When a lead is sent into the platform a JSON copy will be sent to any url's included in this field. This happens before the lead is offered to an agent.
Sample JSON
{
"lead": {
"lead_id": 785,
"company_id": 17,
"name": "John S",
"phone": "1234567890",
"email": "[email protected]",
"text": "Name: John S Phone: 1234567890 Email: [email protected] Message: Lorem Ipsum Tags: Product 1, For Sale Location: 123 anywhere street, Toronto, Ontario, Canada Company_Name: John inc. Location: 123 anywhere street, Toronto, Ontario, Canada Source: [email protected] ",
"tags": "{\"Product 1\":100,\"For Sale\":75}",
"override": "",
"has_been_accepted": false,
"created_at": "2025-05-22 16:53:29",
"updated_at": "2025-05-22 16:53:51",
"event_ts": null,
"quarantined_reason": null,
"unquarantined_at": null,
"price": null,
"currency": null,
"billed_at": null,
"name_confidence": "100",
"phone_confidence": "100",
"email_confidence": "100",
"partner": null,
"responded_to_followup": false,
"agent_text": "Name: John S Phone: 1234567890 Email: [email protected] Message: Lorem Ipsum Tags: Product 1, For Sale Location: 123 anywhere street, Toronto, Ontario, Canada Company_Name: John inc. Location: 123 anywhere street, Toronto, Ontario, Canada Source: [email protected] resubmitted_lead_id: 783 Location: 123 anywhere street, Toronto, Ontario, Canada Source: [email protected] resubmitted_lead_id: 784 ",
"geolocation_address": "123 anywhere street, Toronto, Ontario, Canada",
"geolocation_hash": "dpz3qhjwn7txz",
"origin": 785,
"multilead_count": 1,
"deleted_at": null,
"parent_history": null,
"hints": [
],
"coalesce_to": null,
"lead_source": "[email protected]",
"lead_subject": "Name: John S - Phone: 1234567890 - Email: [email protected] - ",
"lead_spam_score": "0",
"resubmitted_lead_id": "784",
"plugin_values": null,
"paused_at": null,
"intercepted": false,
"intercept_released_at": null,
"intercept_action": null,
"intercept_person": null,
"script": null,
"timezone_id": "America\/Toronto",
"enrichment_clearbit": "",
"geolocation_result": "",
"geolocation_country": "Canada",
"geolocation_administrative_area_level_1": "Ontario",
"geolocation_administrative_area_level_2": "Regional Municipality of York",
"shark_tank_until": null,
"shark_tank_released_at": null,
"chat_log": null,
"minimum_score_cut": null,
"lead_has_been_resubmitted": false,
"resubmitted_by": "[email protected]",
"resubmitted_by_profile_id": 1021,
"resubmitted_by_profile_name": "Luke",
"parsed_company_name": "John inc.",
"intercept_hold_until": null,
"is_prequalified": null,
"prequalified_time": null,
"calendar_meeting_start_time": "",
"calendar_meeting_timezone": "",
"calendar_meeting_duration": "",
"team_id": null,
"edited_lead_text": null,
"edited_lead_text_updated_at": null,
"enrichment_complete": false,
"chat_gpt_enriched_text": null,
"enrichment_person_data_labs": null,
"lat": 43.8364993,
"lng": -79.5331866,
"raw": {
"name": "John S",
"email": "[email protected]",
"phone": "1234567890",
"geolocation_address": "123 anywhere street, Toronto, Ontario, Canada",
"source_email": "[email protected]",
"identified_agent": null,
"tags": [
],
"text": "Name: John S Phone: 1234567890 Email: [email protected] Message: Name: John S Phone: 1234567890 Email: [email protected] Message: Lorem Ipsum Tags: Product 1, For Sale Location: 123 anywhere street, Toronto, Ontario, Canada Company_Name: John inc. Location: 123 anywhere street, Toronto, Ontario, Canada Source: [email protected] resubmitted_lead_id: 783",
"resubmitted_lead_id": 784,
"slug": "demo-zlg3vg",
"ts": 1747932809
}
},
"profile": {
"accepted": false
},
"accepted_time": null
}